Online Banking & Bill Pay

Access account information and manage accounts anytime, anywhere. With NetTeller online banking and PowerPay bill pay, you check balances in real time, review transactions, transfer funds sign up for e-statements, and more.

Use Bill Pay to set up automatic payments, make payments, and create alerts and reminders to avoid late payment fees.

To enroll, simply download and complete the application and mail, fax or deliver to any First Citizens community office. You will need Adobe Acrobat Reader to be able to read the enrollment form. Download it for free now.

  • Manage accounts from your own computer, 24/7
  • View account balances
  • Review transactions
  • Transfer funds
  • Reorder checks
  • And more
  • Access to My NetTeller
  • Access to PowerPay Bill Pay for only $2.95 per month
  • Make bill and loan payments for $2.95 per month
  • Set up automatic payments
  • Set up reminders to avoid late payments
  • Request stop payments
  • And more
  • Sign up for eStatements
  • Reduces clutter and fraud
  • Download account details to accounting software, like Quicken®
  • Highest level of encryption keeps your information safe
  • Mobile Deposit

If you are new to our NetTeller program, please access our new NetTeller User Guide. If after reviewing this guide, you still have questions, please contact us or call us at 800-326-9486. One of our representatives will be happy to assist you.

To access Bill Pay

Simply log in to your NetTeller account, select the account you wish to pay bills from, click on the drop down menu, and select set-up as bill payment account. Then, simply follow the instructions on your screen. Or if you prefer you can download our PowerPay Brochure by clicking here. (You will need Adobe Acrobat Reader to read this brochure.)