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Work for one of the nation's top community banks!

Our goal is to support the growth of the communities we serve. First Citizens has a knack for hiring the finest and brightest employees; we understand how fostering their growth builds loyalty and impacts customer service. Our employees are our strongest asset. So, we accommodate families, invest in our employees' future, and recognize hard work. 

First Citizens Community Bank is committed to cultivating and preserving a culture of diversity and inclusion. All employees are expected to exhibit conduct that reflects inclusion during work, at work functions on or off the work site, and at all other company-sponsored and participative events.

 View our open positions below.

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Administrative Assistant - Winfield Office

Full-time with Benefits

JOB RESPONSIBILITIES:

  • Perform a variety of administrative assistant duties to support the Commercial Services Department by typing correspondence, memos, forms and reports, answering and placing telephone calls and assisting callers as appropriate, greeting and assisting customers who visit the Department, maintaining the record keeping and filing systems, arranging meetings and conferences, scheduling and recording minutes of meetings, making travel arrangements, gathering and assembling data, processing billings, mailings and other items in an accurate and timely manner.
  • Process commercial loan applications by typing, copying and otherwise preparing the loan application in accordance with established procedure and in an accurate and timely manner.
  • Prepare, report and provide information by compiling information and data as directed then responding to supervisor, customer and Bank personnel inquiries in accordance with established policy and in an accurate, timely and professional manner.
  • Constructively interact with coworkers by coordinating specific work tasks with others and ensure a smooth and efficient flow of information.

HOURS:

  • Hours will average approximately 38-40 per week.  This position is budgeted for 2,080 hours per year.

JOB SKILLS AND QUALIFICATIONS REQUIRED:

  • One year of job-related experience.
  • Ability to type a net 60 WPM.
  • Ability to effectively use general office equipment such as a computer, copier, scanner, adding machine, and telephone.
  • Ability to use job-related software programs.
  • Good communication and interpersonal relations skills.
  • High school diploma or equivalent educational experience. (preferred)
  • Knowledge of bank lending and loan processing policies and procedures. (preferred)

POSITION AVAILABLE:  Immediately

Applicants may apply at any branch office or mail/email resume to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com

Equal Opportunity Employer of Women, Minorities, Protected Veterans, and Individuals with Disabilities.

Universal Associate I (Teller/New Accounts) - Fivepointville Office

Full-time and Part-time with Benefits Positions Available

JOB RESPONSIBILITIES:

  • Provide timely and courteous service by processing paying and receiving transactions in a professional and efficient manner, answering customer questions and referring customers to the appropriate area in such a manner that customer and department feedback is positive. 
  • Efficiently analyzes and assesses customer's financial needs and suggests Bank services that will exceed customer expectations by selling and cross-selling Bank products, obtaining required documents from the customer to open accounts and performing required computer input accurately and in compliance with banking regulation to create and maintain customer records.  
  • Be operationally efficient by maintaining daily transactions and balances in accordance with the established schedule (usually every other day) by researching outages and balancing the drawer in an accurate and timely manner.  Able to research outages quickly and efficiently without assistance.  
  • Promote sales culture and referrals by actively participating in and promoting the Bank’s sales culture and participating in the referral process in accordance with customer needs and ensuring involvement in Bank promotions while meeting referral goals.  
  • Perform a variety of operational duties by following proper procedures for handling non-sufficient fund and collection items, balancing the ATM, monitoring video camera operations, maintaining the security checklist and various reports in an accurate and timely manner.  
  • Displays a proactive team approach and assists where needed to provide customer service.  Communicates and works with others to create an exceptional customer experience. Identifies customer needs and develops solutions to exceed customer goals and expectations. Constructively interacts with co-workers. 

There are four levels within the Universal Associate role.  The Universal Associate I processes transactions and handles cash, vault, ATM responsibilities, etc. as outlined above. Opens and maintains deposit accounts for consumers and businesses and completes all necessary maintenance on customer accounts.

HOURS:

  • Full-time: Hours will average 38-40 hours per week and will include working Saturdays and additional hours as needed. This position is budgeted for 2,080 hours per year.
  • Part-time: Hours will average 28-32 hours per week and will include working Saturdays and additional hours as needed. This position is budgeted for 1,547 hours per year.

JOB SKILLS AND QUALIFICATIONS REQUIRED:

  • Ability to use a personal computer.
  • Ability to use job-related software programs.
  • Ability to use general office and other job-related equipment such as a telephone, calculator, coin sorter, currency counter, and a copy machine.
  • High school diploma or equivalent educational experience. (preferred)
  • One year of experience as a Universal Associate I. (preferred)

POSITION AVAILABLE:  Immediately

Applicants may apply at any branch office or mail/email resume to First Citizens Community Bank, Attn: HR Specialist, 3016 S. Pine Grove St., Fredericksburg, PA 17026, madaub@firstcitizensbank.com

Equal Opportunity Employer of Women, Minorities, Protected Veterans, and Individuals with Disabilities.

Universal Associate III - Schuylkill Haven Office

Full-time with Benefits

JOB RESPONSIBILITIES:

  • Provide timely and courteous service by processing paying and receiving transactions in a professional and efficient manner, answering customer questions and referring customers to the appropriate area in such a manner that customer and department feedback is positive.
  • Efficiently analyzes and assesses customer's financial needs and suggests Bank services that will exceed customer expectations by selling and cross-selling Bank products, obtaining required documents from the customer to open accounts and performing required computer input accurately and in compliance with banking regulation to create and maintain customer records.
  • Be operationally efficient by maintaining daily transactions and balances in accordance with the established schedule (usually every other day) by researching outages and balancing the drawer in an accurate and timely manner. Able to research outages quickly and efficiently without assistance.
  • Promote sales culture and referrals by actively participating in and promoting the Bank’s sales culture and participating in the referral process in accordance with customer needs and ensuring involvement in Bank promotions while meeting referral goals.
  • Perform a variety of operational duties by following proper procedures for handling non-sufficient fund and collection items, balancing the ATM, monitoring video camera operations, maintaining the security checklist and various reports in an accurate and timely manner.
  • Displays a proactive team approach and assists where needed to provide customer service. Communicates and works with others to create an exceptional customer experience. Identifies customer needs and develops solutions to exceed customer goals and expectations. Constructively interacts with co-workers. 

There are four levels within the Universal Associate role.  A Universal Associate III will be able to perform teller work, open new accounts, maintain IRA/SEP files, and process deceased and estate accounts in addition to:

  • Completing consumer loan transactions including taking and processing the application with appropriate supporting documents, closing the loan and accurately, completing all necessary documentation.
  • Demonstrating good analytical and decision making skills.  

HOURS:

  • Hours will average approximately 38-40 per week and will include working some Saturdays.  May work in other offices as needed.  This position is budgeted for 2,080 hours per year.

JOB SKILLS AND QUALIFICATIONS REQUIRED:

  • Ability to use a personal computer and general office and other job-related equipment such as a telephone, calculator, coin sorter, currency counter, and a copy machine.
  • Ability to use word processing and other position-related software programs.
  • Three-plus years of position-related experience.
  • Knowledge and understanding of Bank policies and procedures regarding consumer lending, deposit, retirement and other services.
  • Experience in community and civic activities.
  • Knowledge of position-related banking laws and regulations.
  • Associates’ degree in business or banking, or equivalent educational experience. (preferred)
  • Position related AIB courses and/or diplomas. (preferred)
  • Experience selling bank products. (preferred)

POSITION AVAILABLE:  Immediately

Applicants may apply at any branch office or mail/email resume to First Citizens Community Bank, Attn: HR Specialist, 3016 S. Pine Grove St., Fredericksburg, PA 17026, madaub@firstcitizensbank.com

Equal Opportunity Employer of Women, Minorities, Protected Veterans, and Individuals with Disabilities.

Universal Associate IV - Wellsboro Office

Full-time with Benefits

JOB RESPONSIBILITIES:

  • Provide timely and courteous service by processing paying and receiving transactions in a professional and efficient manner, answering customer questions and referring customers to the appropriate area in such a manner that customer and department feedback is positive.
  • Efficiently analyzes and assesses customer's financial needs and suggests Bank services that will exceed customer expectations by selling and cross-selling Bank products, obtaining required documents from the customer to open accounts and performing required computer input accurately and in compliance with banking regulation to create and maintain customer records.
  • Be operationally efficient by maintaining daily transactions and balances in accordance with the established schedule (usually every other day) by researching outages and balancing the drawer in an accurate and timely manner. Able to research outages quickly and efficiently without assistance.
  • Promote sales culture and referrals by actively participating in and promoting the Bank’s sales culture and participating in the referral process in accordance with customer needs and ensuring involvement in Bank promotions while meeting referral goals.
  • Perform a variety of operational duties by following proper procedures for handling non-sufficient fund and collection items, balancing the ATM, monitoring video camera operations, maintaining the security checklist and various reports in an accurate and timely manner.
  • Displays a proactive team approach and assists where needed to provide customer service. Communicates and works with others to create an exceptional customer experience. Identifies customer needs and develops solutions to exceed customer goals and expectations. Constructively interacts with co-workers. 

There are four levels within the Universal Associate role.  A Universal Associate IV will be able to perform teller work, open new accounts, maintain IRA/SEP files, and complete consumer loan transactions in addition to:

  • Completing home equity loan and line of credit transactions including taking and processing the application with appropriate supporting documents, communicating in a timely and professional manner with Loan Operations, closing the loan, and accurately completing all necessary documentation.
  • Demonstrating good analytical and decision making skills.  

HOURS:

  • Hours will average approximately 38-40 per week and will include working some Saturdays.  May work in other offices as needed.  This position is budgeted for 2,080 hours per year.

JOB SKILLS AND QUALIFICATIONS REQUIRED:

  • Ability to use a personal computer and general office and other job-related equipment such as a telephone, calculator, coin sorter, currency counter, and a copy machine.
  • Ability to use word processing and other position-related software programs.
  • Three-plus years of position-related experience.
  • Knowledge and understanding of Bank policies and procedures regarding consumer lending, deposit, retirement and other services.
  • Experience in community and civic activities.
  • Knowledge of position-related banking laws and regulations.
  • Associates’ degree in business or banking, or equivalent educational experience. (preferred)
  • Position related AIB courses and/or diplomas. (preferred)
  • Experience selling bank products. (preferred)

POSITION AVAILABLE:  Immediately

Applicants may apply at any branch office or mail/email resume to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com

Equal Opportunity Employer of Women, Minorities, Protected Veterans, and Individuals with Disabilities.

Virtual Proof Operator/Mail Clerk - Mansfield Operations Center

Part-time with Benefits

JOB RESPONSIBILITIES:

  • Process proof items by amount keying, repairing, balancing and encoding daily transactions in an accurate and timely manner in accordance within the defined standards. Assists with teller system problems as needed to meet established deadlines ensuring branch personnel are released as quickly as possible upon completion of branch proof work.
  • Perform a variety of Bank Statement and Notice related duties by organizing statements and notices for stuffing and mailing. Manage sorting of incoming mail, and prepare statement and bulk mailings in an accurate and timely manner.
  • Process Check 21 image files (in-clearing, Fed-Forward, and returns) by preparing and transmitting electronic files. Ensures accurate, timely, and complete transmission of file as well as inclusion of all proof work in daily files.
  • Images Signature Cards, W-9’s, and other bank documents in an accurate and timely manner. Ensures documents are indexed accurately to allow quick and accurate research requests. Perform a variety of operational support duties such as but not limited to validating CD renewals and notice information. Investigate and respond to a variety of requests for research by completing internal and external requests for statements and item images in an accurate and timely manner.
  • Provide excellent internal and external customer service by answering phones, assisting customers in an accurate, timely, and courteous manner and ensuring timely contact with couriers. Constructively interacts with coworkers by cooperating and communicating to ensure a smooth operation in the department. Provides support and assistance to ensure a pleasant work atmosphere.
  • Picks up lockbox payments from post office and sorts and captures payments for inclusion in daily deposits. Records and mails exceptions to appropriate lockbox customers. Transports data tapes to offsite storage, and performs weekly courier run between main branch and data center.
  • Provides backup for day and night computer operator for NetTeller and customer E-statement setup.  

HOURS:

  • Hours will average approximately 30 per week.  (Monday-Friday)

JOB SKILLS AND QUALIFICATIONS REQUIRED:

  • Ability to use general office equipment such as 10-key calculator, personal computer, copier, mail room equipment, and other job-related equipment.
  • Ability to proficiently perform 10-key operation.
  • Familiar with Excel and Microsoft Word.
  • Good hand-eye coordination.
  • High school diploma or equivalent educational experience preferred.
  • Three-plus months of job-related experience preferred.
  • Ability to operate a branch capture sorter, Teller Terminal, and image archive retrieval equipment preferred.

POSITION AVAILABLE:  Immediately

Applicants may apply at any branch office or mail/email resume to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com

Equal Opportunity Employer of Women, Minorities, Protected Veterans, and Individuals with Disabilities.

BSA/AML Compliance Assistant - Mansfield Operations Center

Full-time with Benefits

JOB RESPONSIBILITIES:

  • Assist in maintaining BSA/AML/OFAC requirements and monitors cash transaction activity in order to determine if the bank is in compliance with the regulatory requirements.
  • Assist in the preparation of compliance and other reports by accurately documenting findings, preparing, reviewing, submitting Suspicious Activity Reports and Currency Transaction Reports in order to ensure understanding of exam results, comply with the Bank Secrecy Act and other acts, laws and regulations.
  • Perform operational support duties such as verifying new CIF set-ups, photo IDs, and W-9s.
  • Assist BSA Officer and BSA Compliance Specialist in an appraisal of internal controls in order to determine the propriety and level of compliance with laws, regulations and Bank policies and procedures, including reviewing government lists for possible matches with OFAC and 314A lists against the bank’s customer files; assisting with internal auditors and federal examiners in compiling information as requested.
  • Develop and maintain a personal program for maintaining an adequate level of knowledge in compliance and security matters, ensuring tactful and diplomatic interaction with employees contacted during reviews and demonstrates personal and interpersonal behavior, attitude, judgment, communication and initiative with customers and employees in order to ensure an acceptable degree of performance.  

HOURS:

  • Hours will average approximately 38-40 per week.  (Monday-Friday)

JOB SKILLS AND QUALIFICATIONS REQUIRED:

  • Three-plus years of general banking or related experience.
  • General knowledge and understanding of compliance-and security-related laws and regulations such as the Bank Secrecy Act/Anti-Money Laundering Act/OFAC.
  • Ability to proficiently use a personal computer and applicable software (MS Excel, Word, regulatory software, etc.).
  • Ability to communicate orally and in writing.
  • Ability to use general office equipment such as a calculator, copier, fax machine, etc.
  • Associates or Bachelor's degree in Accounting or equivalent educational experience. (preferred)
  • Auditing experience. (preferred)
  • Knowledge of accounting principles, auditing standards and techniques. (preferred)

POSITION AVAILABLE:  Immediately

Applicants may apply at any branch office or mail/email resume to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com

Equal Opportunity Employer of Women, Minorities, Protected Veterans, and Individuals with Disabilities.

Contact Center Sales Representative - Mansfield Operations Center

Full-time with Benefits

JOB RESPONSIBILITIES:

  • Processes inbound calls concerning account questions, product and service information, bank policy and various customer requests. Responds to customer phone inquiries regarding a full range of customer transactions and banking products and services. 
  • Seeks opportunities to attract, retain and expand customer relationships. Assesses customer needs and describes recommended product features and benefits to existing and potential customers. 
  • Assists customers with problem resolution and provides technical and customer-service oriented support to remedy customer issues. Is knowledgeable about general banking issues in order to provide assistance and support in the areas of balances, transfers, rates, charges, product information, debit and credit card inquiries, lost cards, general mortgage inquires and NetTeller, bank-by-phone, mobile banking and website functionality.  Willingly takes on special projects and performs other services in an accurate and timely manner.
  • Opens and closes deposit accounts via phone and takes personal and home equity loan applications. Refers in-depth questions to appropriate bank specialist when necessary.
  • Conducts outbound calling to generate sales by establishing new customers or expanding existing relationships. Conducts pre-call planning from lead sources to maximize outbound calling efforts. 
  • Constructively interacts with co-workers.   

HOURS:

  • Hours will average approximately 38.5 per week.  The normal schedule will be Monday – Wednesday 8:30am to 5:00pm and Thursday and Friday 9:30am to 6:00pm and will include working Saturdays.  This position is budgeted for 2,000 hours per year.

JOB SKILLS AND QUALIFICATIONS REQUIRED:

  • Ability to use Excel, Word, AS400 System, job-related software programs, internet, mobile banking, debit card usage, etc.
  • Excellent written, verbal and interpersonal communication skills.
  • Ability to use general office/job related equipment such as a telephone, calculator, fax/copy machine, typewriter and switchboard.
  • Ability to recognize customer relationship building opportunities and up sell, cross-sell, and refer products and services.
  • Ability to multi-task and manage time.
  • Ability to type a net 30 WPM.
  • In-depth knowledge of Bank products, services, policies and procedures. 
  • High school diploma or equivalent educational experience.

POSITION AVAILABLE:  Immediately

Applicants may apply at any branch office or mail/email resume to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com

Equal Opportunity Employer of Women, Minorities, Protected Veterans, and Individuals with Disabilities.

 

Customer Service Representative (Teller) - Schuylkill Haven Office

Part-time with Benefits

JOB RESPONSIBILITIES:

  • Provide timely and courteous service by processing paying and receiving transactions in a professional and efficient manner, answering customer questions and referring customers to the proper department in such a manner that customer and department feedback is positive.
  • Promote sales culture and referrals by actively participating in and promoting the Bank’s sales culture and participating in the referral process in accordance with customer needs and ensuring involvement in Bank promotions while meeting referral goals.
  • Provide customers with professional paying and receiving services in an efficient and accurate manner and in accordance with a defined limit of authority. The incumbent is expected to be knowledgeable and proficient in processing deposits, withdrawals, transfers, payments, night deposits, mail, check orders, currency transaction reports, MasterCard/Visa/Discover card transactions, Reg CC holds, cashier’s checks, redeeming savings bonds, making stop payments, wire transfers, and other types of transactions such as receiving checks and cash deposits or cashing checks, sorting money for ATM machines and paying out money upon verification of signature and balance in the account. 
  • Maintain daily transactions and balance to them in accordance with the established schedule by researching outages and balancing the drawer in an accurate and timely manner. Able to research outages quickly and efficiently without assistance. 
  • Perform a variety of operational duties by pulling and filing signature account cards, following proper procedures for safe deposit boxes, handling non-sufficient fund and collection items, balancing the ATM, monitoring video camera operations, maintaining the security checklist and various reports in an accurate and timely manner.
  • Constructively interact with co-workers.   

HOURS:

  • Hours will average approximately 28-32 hours per week and will include working Saturdays and additional hours as needed.  Will fill in for vacations and will work in other branches when the need arises.  This position is budgeted for 1,547 hours per year.

JOB SKILLS AND QUALIFICATIONS REQUIRED:

  • Ability to use a personal computer.
  • Ability to use job-related software programs.
  • Ability to use general office and other job-related equipment such as a telephone, calculator, coin sorter, currency counter, and a copy machine.
  • High school diploma or equivalent educational experience (preferred).
  • One year of experience as a CSR I (preferred).

POSITION AVAILABLE: Immediately

Applicants may apply at any branch office or mail/email resume to First Citizens Community Bank, Attn: HR Specialist, 3016 S. Pine Grove St., Fredericksburg, PA 17026, madaub@firstcitizensbank.com

Equal Opportunity Employer of Women, Minorities, Protected Veterans, and Individuals with Disabilities.

 

Financial Consultant - Bradford County

JOB RESPONSIBILITIES:

  • Financial Consultants are focused on identifying the financial goals of their clients and delivering individualized investment and insurance strategies to accomplish those goals.
  • Consultants are expected to build and proactively manage long-term customer relationships, making sure investment strategies are regularly updated to match changing client needs.
  • Consultants are responsible for business development activities in a territory of assigned branch offices. Consultants will build rapport with branch employees and provide sales leadership to earn referrals for potential clients.
  • Financial Consultants will develop outside referral sources and provide branch employees with referrals for retail and commercial sales, as appropriate.
  • Consultants must maintain knowledge of and remain in compliance with all applicable bank, Broker/Dealer, FINRA, federal, and state rules and regulations. This responsibility includes meeting continuing education requirements and the maintenance of securities and insurance licenses.
  • Financial Consultants must ensure that exceptional customer service and integrity are primary considerations in representing First Citizens Community Bank.

JOB SKILLS AND QUALIFICATIONS REQUIRED:

  • Bachelor's degree and 3-5 years of applicable professional experience.
  • MBA, CFP, CPA, or CFA degrees are preferred.
  • Series 7 and Series 66 licenses, as well as state insurance licenses.
  • Financial planning experience strongly desired.
  • Self-motivated with the ability to demonstrate a history of professional success.
  • Knowledge of investment and insurance products and services.
  • Ability to identify customer objectives and provide specialized financial solutions.
  • Exceptional communication and interpersonal skills.
  • Active involvement in community and civic activities.
  • Successful completion of background check and pre-hire assessments. 

POSITION AVAILABLE: Immediately

Applicants may apply at any branch office or mail/email resume to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com.

Equal Opportunity Employer of Women, Minorities, Protected Veterans, and Individuals with Disabilities.

Financial Consultant - Tioga County

JOB RESPONSIBILITIES:

  • Financial Consultants are focused on identifying the financial goals of their clients and delivering individualized investment and insurance strategies to accomplish those goals.
  • Consultants are expected to build and proactively manage long-term customer relationships, making sure investment strategies are regularly updated to match changing client needs.
  • Consultants are responsible for business development activities in a territory of assigned branch offices. Consultants will build rapport with branch employees and provide sales leadership to earn referrals for potential clients.
  • Financial Consultants will develop outside referral sources and provide branch employees with referrals for retail and commercial sales, as appropriate.
  • Consultants must maintain knowledge of and remain in compliance with all applicable bank, Broker/Dealer, FINRA, federal, and state rules and regulations. This responsibility includes meeting continuing education requirements and the maintenance of securities and insurance licenses.
  • Financial Consultants must ensure that exceptional customer service and integrity are primary considerations in representing First Citizens Community Bank.

JOB SKILLS AND QUALIFICATIONS REQUIRED:

  • Bachelor's degree and 3-5 years of applicable professional experience.
  • MBA, CFP, CPA, or CFA degrees are preferred.
  • Series 7 and Series 66 licenses, as well as state insurance licenses.
  • Financial planning experience strongly desired.
  • Self-motivated with the ability to demonstrate a history of professional success.
  • Knowledge of investment and insurance products and services.
  • Ability to identify customer objectives and provide specialized financial solutions.
  • Exceptional communication and interpersonal skills.
  • Active involvement in community and civic activities.
  • Successful completion of background check and pre-hire assessments. 

POSITION AVAILABLE: Immediately

Applicants may apply at any branch office or mail/email resume to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com.

Equal Opportunity Employer of Women, Minorities, Protected Veterans, and Individuals with Disabilities. 

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