Stay on top of account management from the convenience of your phone. Dial in to hear current account balances, review transactions, make transfers and loan payments, and more.
- Manage accounts from your touch-tone phone, 24/7
- PIN number required
- No fees
- Hear current account balances
- Review recent transaction history
- Make transfers between accounts
- Initiate loan payment from Checking or Savings
- Report your lost or stolen FCCB credit card
- Report your lost or stolen FCCB debit card
To Get Started
Call toll-free at (888) 457-3262.
If you are new to telephone banking, please access our Bank-by-Phone user guide. If you still have questions, please contact us or call us at 800-326-9486. One of our representatives will be happy to assist you.
Main Menu Options
Main menu options for telephone banking using your voice or telephone keypad:
- For account information, say "account information" or press 1
- For funds transfer, say "funds transfer" or press 2
- For bank information, say "bank information" or press 3
- For reporting a lost or stolen FCCB debit card, say "lost or stolen debit card" or press 4
- For reporting a lost or stolen FCCB credit card, say "lost or stolen credit card" or press 5
- For instructions on how to use the system, say "instructions" or press 6
- To speak to a bank representative or leave a message, press 0