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Stay on top of account management from the convenience of your phone. Dial in to hear current account balances, review transactions, make transfers and loan payments, and more.

  • Manage accounts from your touch-tone phone, 24/7
  • PIN number required
  • No fees
  • Hear current account balances
  • Review recent transaction history
  • Make transfers between accounts
  • Initiate loan payment from Checking or Savings
  • Report your lost or stolen FCCB credit card
  • Report your lost or stolen FCCB debit card

To Get Started

Call toll-free at (888) 457-3262.

If you are new to telephone banking, please access our Bank-by-Phone user guide. If you still have questions, please contact us or call us at 800-326-9486. One of our representatives will be happy to assist you.

Main menu options for telephone banking using your voice or telephone keypad:

  • For account information, say "account information" or press 1
  • For funds transfer, say "funds transfer" or press 2
  • For bank information, say "bank information" or press 3
  • For reporting a lost or stolen FCCB debit card, say "lost or stolen debit card" or press 4
  • For reporting a lost or stolen FCCB credit card, say "lost or stolen credit card" or press 5
  • For instructions on how to use the system, say "instructions" or press 6
  • To speak to a bank representative or leave a message, press 0