First Citizens Community Bank Customers Appreciate Banks Response to Pandemic
03/15/2021 | Employees, Accolades, Community
The COVID-19 pandemic took all banks, and their customers, by surprise. With branch closings, remote work, and the introduction of the Paycheck Protection Program, many banks struggled to provide the same level of service they did pre-pandemic. However, in a recent Rivel Banking Benchmark study, First Citizens' customers were given the opportunity to rate the bank's pandemic response in comparison to their competitors. The results? First Citizens Community Bank was ranked 5th in the state of Pennsylvania for the quality of their response to the COVID-19 pandemic!
Read MoreFirst Citizens Community Bank Celebrates Top "Overall Quality" Ranking Among North Central, PA Banks
10/13/2020 | Accolades
In the most recent edition of Banking Mid Atlantic magazine, First Citizens Community Bank (FCCB) was ranked as the third bank in North Central, PA for overall quality along with First Keystone Community Bank, The Northumberland National Bank, Woodlands Bank, and First Columbia Bank & Trust.
Read MoreFCCB Ranks as a Top Bank in the Nation
05/27/2020 | Accolades
When the American Bankers Association recently announced the top-performing community banks in the nation, First Citizens Community Bank made the list once again, ranking 59th, up seventeen places from the previous year. They ranked 3rd for banks in the state of Pennsylvania where they are headquartered. FCCB has been recognized by the ABA for its financial performance for thirteen consecutive years. Rankings are based on a three-year average Return on Equity (ROE). According to the ABA, the two key factors that contributed to the performance of the top banks were profitable lending and effectively managing expenses.
Read More