Commercial Cash Management

On September 24, 2026, we will launch several new features to our Cash Management NetTeller Online Banking Platform. These upgrades are designed to save you time, give you better control, and make managing your business’s cash flow more efficient.

What You Need to Know

• Zero Action Required: The update is completely free and happens automatically. There is nothing to install or sign up for.

• No Disruption: The website (www.myfccb.com), your login credentials, and your existing ACH/Wire templates will not change.

• Admin Controls: While most changes apply to all users, only Administrators will initially receive the Recurring Payment and Reporting tools. Admins can grant these permissions to others via NetTeller User Settings.

ACH & Wire Updates:

• Recurring Payments & Wires (Admins Only): Automate your ACH batches and schedule wires to transmit automatically on a defined frequency. Set up payments to run on a schedule instead of logging in to manually process them every time. (Note: Existing Wire controls, including verification phone calls on the effective date, remain in place.).

• Enhanced Transaction History: Beneficiary names, effective dates, and confirmation numbers are now visible on the history screen for faster reconciliation and complete tracking.

• Quick Addenda Edits: Add or change addenda details directly on the Quick Edit screen to save multiple clicks.

• Pending Approval Alerts: Check a box on the Edit screen to automatically notify designated approvers when a batch is ready.

Positive Pay Updates:

• Global Exception View: See exceptions across all your accounts on a single, comprehensive screen.

• Bulk 'Pay All / Return All' Buttons: Handle all check or ACH exceptions instantly with new bulk-action buttons.

• Distinct Pay/Return Options: New individual radio buttons make it clearer to confirm your decision, helping prevent accidental selections.

• Exception Reason Codes: See exactly why an ACH item was flagged so you can make faster pay/return decisions.

• ACH Filters Dashboard: Access a new view-only page showing your ACH filter setups directly from the bank's core system, and generate a report showing all checks that have been uploaded for Positive Pay.

• Custom Upload Formats: Create multiple tailored upload formats (names, delimiters, etc.) for different systems or accounts.

• Direct Correction Link: Send a secure message to the bank directly from the module to easily correct accounting or encoding errors.

Reporting Module:

• Activity & Summary Reports: Pull detailed transaction reports (including Positive Pay Exception Items) or daily summaries for one or multiple accounts by timeframe and code. They are simple to run and can be easily downloaded in formats like Excel, PDF, or Word.

• Saved Report Templates: Save your search criteria (date ranges, selected accounts) to instantly run frequent reports again without re-entering the data.

Alerts Module:

To keep your accounts secure and keep you in the loop, automated alerts will now be generated instantly whenever:

• A user's email address or phone number is changed.

• A user's access levels (entitlements) are changed.

• An ACH batch or Wire transfer has been modified.

• An ACH batch or Wire transfer status changes to "Pending Approval".

Training & Support