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ALERT: Beware of E-ZPass Toll Text Scams

E-ZPass toll text scams have become a widespread issue across the United States, with scammers impersonating toll collection agencies to defraud unsuspecting individuals. These fraudulent messages, known as "smishing" (SMS phishing), claim that the recipient has unpaid toll fees and often contain links to fake payment portals.

How the Scam Works

Scammers send text messages that appear to be from legitimate toll agencies like E-ZPass, using official logos and urgent language. These messages typically:

  • Claim the recipient owes unpaid tolls
  • Demand immediate payment to avoid late fees
  • Include links to fake payment websites
  • Request personal or financial information

How to Protect Yourself

To avoid falling victim to these scams:

  1. Never click on links in suspicious text messages.
  2. Verify any toll-related issues directly with your toll provider through their official website or phone number.
  3. Report suspicious messages to authorities and forward them to 7726 (SPAM).
  4. Enable spam filters on your smartphone.
  5. Set up multi-factor authentication for your accounts.

What to Do If You Receive a Suspicious Message

If you get a text claiming to be from E-ZPass or another toll agency:

  1. Delete the message immediately.
  2. Do not reply or provide any personal information.
  3. Check your official E-ZPass account for any legitimate violations.
  4. Report the scam to the FBI's Internet Crime Complaint Center at www.ic3.gov.

Remember, legitimate toll agencies like E-ZPass will never send text messages or emails requesting sensitive personal information such as credit card details, Social Security numbers, or other personally identifiable information.