Careers

Customer Service Representative - Full-time with Benefits - Mansfield/Wal*Mart


JOB RESPONSIBILITIES:

  • Provide timely and courteous service by processing paying and receiving transactions in a professional and efficient manner, answering customer questions and referring customers to the proper department in such a manner that customer and department feedback is positive.
  • Promote sales culture and referrals by actively participating in and promoting the Bank's sales culture and participating in the referral process in accordance with customer needs and ensuring involvement in Bank promotions while meeting referral goals.
  • Provide customers with professional paying and receiving services in an efficient and accurate manner and in accordance with a defined limit of authority. The incumbent is expected to be knowledgeable and proficient in processing deposits, withdrawals, transfers, payments, night deposits, mail, check orders, currency transaction reports, and MasterCard/Visa/Discover card transactions, Reg CC holds, cashier and traveler checks, issuing and redeeming savings bonds, making stop payments, wire transfers, treasury, tax, loan and other types of transactions such as receiving checks and cash deposits or cashing checks, sorting money for ATM machines and paying out money upon verification of signature and balance in the account.
  • Maintain daily transactions and balance to them in accordance with the established schedule (usually every other day) by researching outages and balancing the drawer in an accurate and timely manner. Able to research outages quickly and efficiently without assistance.
  • Perform a variety of operational duties by balancing the traveler checks, pulling and filing signature account cards, following proper procedures for safe deposit boxes, handling non-sufficient fund and collection items, balancing the ATM, monitoring video camera operations, maintaining the security checklist and various reports in an accurate and timely manner.
  • Constructively interacts with co-workers.

HOURS: Hours will vary and include working Saturdays. Position is budgeted for approximately 2040 hours per year. Hours will average approximately 39/week including additional hours during vacation and sick time. May work in other offices as needed.


JOB SKILLS AND QUALIFICATIONS REQUIRED:

  • Ability to use a personal computer.
  • Ability to use job-related software programs.
  • Ability to use general office and other job-related equipment such as a telephone, calculator, coin sorter, currency counter, ticket encoder, cashier check and money order encoder and a copy machine.
  • High school diploma or equivalent educational experience (preferred).
  • One year of experience as a CSR I (preferred).

POSITION AVAILABLE: Immediately


Applicants should mail/email a resume to First Citizens Community Bank, Human Resource Dept., 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com or stop in any branch office to complete an application. Equal Opportunity Employer.



Customer Service Representative - Full-time with Benefits - Wellsboro/Weis


JOB RESPONSIBILITIES:

  • Provide timely and courteous service by processing paying and receiving transactions in a professional and efficient manner, answering customer questions and referring customers to the proper department in such a manner that customer and department feedback is positive.
  • Promote sales culture and referrals by actively participating in and promoting the Bank's sales culture and participating in the referral process in accordance with customer needs and ensuring involvement in Bank promotions while meeting referral goals.
  • Provide customers with professional paying and receiving services in an efficient and accurate manner and in accordance with a defined limit of authority. The incumbent is expected to be knowledgeable and proficient in processing deposits, withdrawals, transfers, payments, night deposits, mail, check orders, currency transaction reports, and MasterCard/Visa/Discover card transactions, Reg CC holds, cashier and traveler checks, issuing and redeeming savings bonds, making stop payments, wire transfers, treasury, tax, loan and other types of transactions such as receiving checks and cash deposits or cashing checks, sorting money for ATM machines and paying out money upon verification of signature and balance in the account.
  • Maintain daily transactions and balance to them in accordance with the established schedule (usually every other day) by researching outages and balancing the drawer in an accurate and timely manner. Able to research outages quickly and efficiently without assistance.
  • Perform a variety of operational duties by balancing the traveler checks, pulling and filing signature account cards, following proper procedures for safe deposit boxes, handling non-sufficient fund and collection items, balancing the ATM, monitoring video camera operations, maintaining the security checklist and various reports in an accurate and timely manner.
  • Constructively interacts with co-workers.

HOURS: Hours will vary and include working Saturdays. Position is budgeted for approximately 2080 hours per year. Hours will average approximately 40/week including additional hours during vacation and sick time. May work in other offices as needed.


JOB SKILLS AND QUALIFICATIONS REQUIRED:

  • Ability to use a personal computer.
  • Ability to use job-related software programs.
  • Ability to use general office and other job-related equipment such as a telephone, calculator, coin sorter, currency counter, ticket encoder, cashier check and money order encoder and a copy machine.
  • High school diploma or equivalent educational experience (preferred).
  • One year of experience as a CSR I (preferred).

POSITION AVAILABLE: Immediately


Applicants should mail/email a resume to First Citizens Community Bank, Human Resource Dept., 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com or stop in any branch office to complete an application. Equal Opportunity Employer.



Floating Customer Service Representative - Part-time with Benefits - Troy


JOB RESPONSIBILITIES:

  • Provide timely and courteous service by processing paying and receiving transactions in a professional and efficient manner, answering customer questions and referring customers to the proper department in such a manner that customer and department feedback is positive.
  • Promote sales culture and referrals by actively participating in and promoting the Bank's sales culture and participating in the referral process in accordance with customer needs and ensuring involvement in Bank promotions while meeting referral goals.
  • Provide customers with professional paying and receiving services in an efficient and accurate manner and in accordance with a defined limit of authority. The incumbent is expected to be knowledgeable and proficient in processing deposits, withdrawals, transfers, payments, night deposits, mail, check orders, currency transaction reports, and MasterCard/Visa/Discover card transactions, Reg CC holds, cashier and traveler checks, issuing and redeeming savings bonds, making stop payments, wire transfers, treasury, tax, loan and other types of transactions such as receiving checks and cash deposits or cashing checks, sorting money for ATM machines and paying out money upon verification of signature and balance in the account.
  • Maintain daily transactions and balance to them in accordance with the established schedule (usually every other day) by researching outages and balancing the drawer in an accurate and timely manner. Able to research outages quickly and efficiently without assistance.
  • Perform a variety of operational duties by balancing the traveler checks, pulling and filing signature account cards, following proper procedures for safe deposit boxes, handling non-sufficient fund and collection items, balancing the ATM, monitoring video camera operations, maintaining the security checklist and various reports in an accurate and timely manner.
  • Constructively interacts with co-workers.

HOURS: Hours will average approximately 20-25 per week and will include working Saturdays and additional hours as needed. Will fill in for vacations and will work in other branches when the need arises. This position is budgeted for 1,300 hours per year.


JOB SKILLS AND QUALIFICATIONS REQUIRED:

  • Ability to use a personal computer.
  • Ability to use job-related software programs.
  • Ability to use general office and other job-related equipment such as a telephone, calculator, coin sorter, currency counter, ticket encoder, cashier check and money order encoder and a copy machine.
  • High school diploma or equivalent educational experience (preferred).
  • One year of experience as a CSR I (preferred).

POSITION AVAILABLE: Immediately


Applicants should mail/email a resume to First Citizens Community Bank, Human Resource Dept., 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com or stop in any branch office to complete an application. Equal Opportunity Employer.




Virtual Proof Operator/Mail Clerk - full time with benefits - Mansfield Operations Center


JOB RESPONSIBILITIES:

  • Process proof items by amount keying, repairing, balancing and encoding daily transactions in an accurate and timely manner in accordance within the defined standards. Assists with teller system problems as needed to meet established deadlines ensuring branch personnel are released as quickly as possible upon completion of branch proof work. (Weight 30%)
  • Perform a variety of Bank Statement and Notice related duties by organizing statements and notices for stuffing and mailing. Manage sorting of incoming mail, and prepare statement and bulk mailings in an accurate and timely manner. (Weight 25%)
  • Process Check 21 image files (in-clearing, Fed-Forward, and returns) by preparing and transmitting electronic files. Ensures accurate, timely, and complete transmission of file as well as inclusion of all proof work in daily files. (Weight 15%)
  • Images Signature Cards, W-9's, and other bank documents in an accurate and timely manner. Ensures documents are indexed accurately to allow quick and accurate research requests. Perform a variety of operational support duties such as but not limited to validating CD renewals and notice information. Investigate and respond to a variety of requests for research by completing internal and external requests for statements and item images in an accurate and timely manner. (Weight 10%)
  • Provide excellent internal and external customer service by answering phones, assisting customers in an accurate, timely, and courteous manner and ensuring timely contact with couriers. Constructively interacts with coworkers by cooperating and communicating to ensure a smooth operation in the department. Provides support and assistance to ensure a pleasant work atmosphere. (Weight 10%)
  • Picks up lockbox payments from post office and sorts and captures payments for inclusion in daily deposits. Records and mails exceptions to appropriate lockbox customers. Transports data tapes to offsite storage, and performs weekly courier run between main branch and data center. (Weight 10%)

HOURS: Hours will average approximately 38 - 40 per week. (Monday through Friday)


JOB SKILLS AND QUALIFICATIONS REQUIRED:

  • Ability to use general office equipment such as 10-key calculator, personal computer, copier, mailroom equipment, and other job-related equipment.
  • Ability to proficiently perform 10-key operation
  • Ability to operate a branch capture sorter, Teller Terminal and image archive retrieval equipment.
  • Familiar with Excel and Microsoft Word.
  • Good hand-eye coordination.
  • High school diploma or equivalent educational experience.
  • Three-plus months of job-related experience.

POSITION AVAILABLE: Immediately


Applicants should mail/email a resume to First Citizens Community Bank, Human Resource Dept., 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com or stop in any branch office to complete an application. Equal Opportunity Employer.




Staff Accountant - full-time with benefits - Mansfield-Finance Department


JOB RESPONSIBILITIES:

  • Accounting Duties - - Prepare various account reconciliations for general ledger and bank accounts, prepare journal entries as required by reconciliations or to correct errors made by branches or departments; serve as the primary backup for investment accounting reconciliations and journal entries; and is backup for normal end of day balance requirements at the Fed and FHLB. (Weight 25%)
  • Financial Analysis - - Assist with the Bank's asset liability management process; budget vs. actual reporting process; calculating and measuring the Bank's liquidity position; monthly yield calculations and rate volume reports; and the maintenance of the bank's profitability system. (Weight 20%)
  • Accounts Payable/Fixed Assets - - Oversee accounts payable activities (including 1099 processing) by reviewing check requests, proper approvals, data input, routing checks for signatures, mailing and filing checks, avoiding double payments, taking advantage of discounts and charging invoices to an appropriate cost center in an accurate and timely manner given constraints such as waiting for an invoice to be approved or returned; maintain the Bank's fixed asset system ensuring item are properly capitalized or expensed, that the appropriate lives are utilized for depreciation and that the appropriate book and tax methods are utilized for depreciation. (Weight 20%)
  • Financial Reporting - - Assist with the preparation of a variety of financial reports in an accurate and timely manner for senior managers, members of the Board of Directors, Federal Reserve Bank, FDIC, SEC, and other appropriate entities in order to present the Bank's performance and financial position. Reports will be prepared in compliance with generally accepted accounting practices or regulatory requirements. (Weight 15%)
  • Budget/Forecast - - Assist members of the Finance Department and other employees throughout the Bank to construct and finalize an internal budget for the Bank; and providing departments and branches budget versus actual reports on a monthly basis. (Weight 15%)
  • Special Projects and Personal Program - - Perform a variety of special projects and administrative duties such as preparing a special report for unique situations in order to assist management and other personnel in achieving goals; develops and maintains a personal program for maintaining an adequate level of personal skill and knowledge in accounting matters and demonstrates personal and interpersonal behavior, attitude, judgment, communication and initiative with customers and employees in order to ensure acceptable degree of performance. (Weight 5%)

HOURS: Hours will average approximately 38 - 40 per week. (Monday through Friday)


JOB SKILLS AND QUALIFICATIONS REQUIRED:

  • Bachelors' degree in accounting, banking, finance or equivalent educational experience.
  • Understanding of bank regulations that impact the accounting function.
  • Ability to use position related software programs such as Word, Excel, IPS, Dynamics, and Access.
  • Ability to use general office equipment such as a calculator.
  • Ability to use IBM AS400 and Jack Henry software.
  • One year of accounting and/or job-related experience.
  • Knowledge of generally accepted accounting principles.

POSITION AVAILABLE: Immediately


Applicants should mail/email a resume to First Citizens Community Bank, Human Resource Dept., 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com or stop in any branch office to complete an application. Equal Opportunity Employer.