Careers

Commercial Services Administrative Assistant ~ Full-time with Benefits ~ Troy Office


JOB RESPONSIBILITIES:

• Perform a variety of administrative duties to support the Business/Agricultural Lenders by typing commitment letters, correspondence, memos, forms and reports, answering and placing telephone calls and assisting callers as appropriate, greeting and assisting customers who visit the Department, maintaining the record keeping, gathering and assembling data, processing payments, mailings and other items in an accurate and timely manner. Ordering searches, credit reports and contacting attorneys for attorney closed loans. Also responsible for ordering the supplies for the department.

• Prepare and order loan documentation, process closed loan files, and disburse proceeds and fees in an accurate and timely manner.

• Assists the Business Development Officers by collecting financial information as needed to scan for the credit file.

• Prepare, report and provide information by compiling information and data as directed then responding to supervisor, customer and Bank personnel inquiries in accordance with established policy and in an accurate, timely and professional manner.

• Constructively interact with coworkers by coordinating specific work tasks with others and ensure a smooth and efficient flow of information.


HOURS:

• Hours will average approximately 40 per week (Monday through Friday) and may include other times as needed.


JOB SKILLS AND QUALIFICATIONS REQUIRED:

• One year of job-related experience.

• Ability to type a net 60 WPM.

• Ability to use a personal computer.

• Ability to use job-related software programs such as Microsoft Word, Microsoft Excel, spreadsheet applications, the PC Network and on-line terminal.

• Good communication and interpersonal relations skills.

• High school diploma or equivalent educational experience.

• Ability to effectively use general office equipment, such as a computer, copier, scanner, adding machine and telephone.

• Knowledge of bank lending and loan processing policies and procedures.


POSITION AVAILABLE: Immediately


Applicants may apply at any branch office or mail/email resumes to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com. EEO/AA/Vet/Disability Employer.


Office Manager ~ Full-time with Benefits ~ Mansfield and Wal-Mart Offices


JOB RESPONSIBILITIES:

• Develop and establish new profitable financial relationships, focusing on the small business segment, emphasizing loans, deposits, cash management, trust and investment and other ancillary bank products and services. Researches and develops targeted leads to develop small business growth. Interviews prospective customers and gathers all relevant credit and financial data to initiate the credit process and determine if the customer meets the bank's credit requirements. May be responsible for performing annual trends.

• Initiate, evaluate, process and administer their personal portfolio and oversees the office portfolio of commercial, mortgage, and consumer loans that meet or exceed the Bank's credit quality, profitability, loan growth and service objectives and provide customers with an ability to protect loan payments at minimum costs via credit life and A/H sales in order to contribute to the Bank's lending profit objectives without compromising quality and to minimize customer and Bank loan loss.

• Manages a sales culture at the office by conducting or overseeing sales meetings, ensuring that superior customer service is evidenced by a noticeably positive customer experience at every point of contact, establishing team and individual goals, and developing a quality sales staff which includes hiring, training, motivating and appraising staff in order to manage an active sales and customer service team that achieves growth and income objectives.

• Oversee operational activities by keeping informed about operational functions, monitoring staff performance and training personnel in a manner that ensures compliance with audits and operational measures, such as charge-offs and over & shorts, that are satisfactory in order to achieve profit and growth objectives, ensure effective and efficient operational programs, and maintain adequate Bank security.

• Coordinates the maintenance of office building, equipment, and grounds in order to ensure that the facility is attractive and efficient in delivering customer service.

• Develop and maintain a personal program for maintaining an adequate level of knowledge in banking matters, competitive factors, and management techniques; also demonstrates personal and interpersonal behavior, attitude, judgment, communication and initiative with customers and employees in order to ensure an acceptable degree of performance.


JOB SKILLS AND QUALIFICATIONS REQUIRED:

• Three-plus years of position-related experience.

• Two-plus years of management/supervisory experience.

• General understanding of marketing, investment, and lending principles and of bank-related laws and regulations.

• Knowledge of the features and benefits of bank products and services.

• Working knowledge of bank operating policies and procedures.

• Basic accounting skills.

• Personal computer skills including word processing, spreadsheet, data entry and data retrieval.

• Ability to use position-related software programs.

• Education beyond a high school diploma or equivalent educational experience preferred.

• Specialized and position related education and training preferred.


POSITION AVAILABLE: Immediately


Applicants may apply at any branch office or mail/email resumes to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com. EEO/AA/Vet/Disability Employer.



Mortgage Originator ~ Mill Hall Office


JOB RESPONSIBILITIES:

• Utilizes relationship management skills and techniques combined with personal business development efforts to build and service a network of high quality referral sources in order to achieve new mortgage business, income and growth goals and service the needs of customers.

• Initiate, evaluate, process and administer a loan portfolio of residential mortgages that meet or exceed the Bank's credit quality, profitability, loan growth and service objectives and provide customers with an ability to protect loan payments at minimum costs via credit life and A/H sales in order to contribute to the Bank's lending profit objectives without compromising quality and to minimize customer and Bank loan loss.

• Support a sales culture in the bank by making quality deposit, commercial and investment/trust referrals and actively participating in sales meetings, provides mortgage lending support and assistance to branches while ensuring that superior customer service is evidenced by a noticeably positive customer experience at every point of contact in order to promote an active sales and customer service team that achieves growth and income objectives.

• Support operational activities by keeping informed about operational functions and assisting in mortgage product development, support and training in order to achieve profit and growth objectives and ensure effective and efficient operational programs.

• Develop and maintain a personal program for maintaining an adequate level of knowledge in banking matters, competitive factors, and management techniques; also demonstrates personal and interpersonal behavior, attitude, judgment, communication and initiative with customers and employees in order to ensure an acceptable degree of performance.

HOURS:

• Hours will average approximately 40 per week and may include working Saturdays as needed.


JOB SKILLS AND QUALIFICATIONS REQUIRED:

• Three-plus years of position-related experience.

• Up to three years of mortgage and secondary market lending experience.

• General understanding of marketing, investment and lending principles and of bank-related laws and regulations.

• Knowledge of the features and benefits of bank products and services.

• Working knowledge of bank operating policies and procedures.

• Basic accounting skills.

• Advanced personal computer skills including word processing, excel, spreadsheet, data entry, internet, and data retrieval.

• Ability to use position-related software programs.


POSITION AVAILABLE: Immediately


Applicants may apply at any branch office or mail/email resumes to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com. EEO/AA/Vet/Disability Employer.


Financial Consultant ~ Southcentral Region (Isabel Drive Office)


JOB RESPONSIBILITIES:

• Provides investment information based on understanding of customer needs and objectives and selects from alternative products available through LPL Financial Services to complete the sale. Assures that high quality and integrity are primary considerations in representing the bank and in serving our clients.

• Participates with division management, associates, and other bank departments in planning and implementation of programs designed to market and sell non-deposit products and to equip other bank personnel to understand and refer them as appropriate. Acts as an "in-house resource" to other licensed bank personnel to help them select appropriate investment products and to assist them in matching products with client needs and objectives.

• Ensures compliance with broker / dealer rules and regulations and stays familiar with compliance rules of LPL, FINRA, SEC, OCC, and other regulators in order to pass all compliance audits and avoid arbitration or other loss.

• Oversees a variety of administrative processes including the paperwork needed to establish and adequately monitor investment accounts, as well as the filing and retrieval of materials needed to make informed decisions and fulfill audit requirements.

• Attends various meetings, works with wholesalers and LPL reps, and reads financial services publications to stay abreast of current events and developments in the industry.

JOB SKILLS AND QUALIFICATIONS REQUIRED:

• Series 7 and 6/63 certified.

• Licensed in life insurance.

• Series 66 certification desired.

• Five or more years of experience in investments and insurance sales.

• Knowledge of investment and insurance products and services.

• Knowledge of applicable regulatory requirements.

• Demonstrated success in providing customer service.

• Active in community and civic activities.

• Ability to use personal computer and associated office software.

• Ability to use Internet resources.

• Bachelor's degree in finance, business, banking, or equivalent educational experience (preferred).

• Certification in Financial Planning (preferred).

• Life, accident, and health insurance licenses (preferred).

• Ability to use computer office tools such as MS/Word and Excel (preferred).


POSITION AVAILABLE: Immediately


Applicants may apply at any branch office or mail/email resumes to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com. EEO/AA/Vet/Disability Employer.


Trust Officer ~ Southcentral Region (Isabel Drive Office)


JOB RESPONSIBILITIES:

• Manages a variety of accounts including investment management accounts, custodial accounts, personal trusts, IRAs, and estates according to the governing instrument and in compliance with all regulations, policies, and procedures.

• Adds new customers and adds assets to the Trust Department by managing a network of attorneys, accountants, and other key sources of referrals and by providing product knowledge training to bank employees.

• Collects customer financial information and discusses financial goals in order to identify and recommend appropriate investment products and services.

• Ensures compliance with applicable laws, rules, regulations, policies, and procedures to pass audits and minimize compliance and reputation risk, as well as potential financial loss. Works with auditors, examiners, and bank personnel to identify and resolve compliance issues in order to obtain satisfactory audit grades and reports.

• Schedules regular meetings to update customer information and review account performance. Monitors asset allocation and investment holdings of assigned accounts to ensure continued suitability with account objectives.

• Contributes to the accomplishment of bank objectives by identifying referral opportunities for estate planning and administration, loans, deposits, and commercial needs.

• Performs trust accounting functions by reviewing data on the accounting system, confirming accurate account set-up, determining proper coding for accounts and specific holdings, monitoring transactions, providing customers with tax information, and assisting with general operations and support functions.

• Performs administrative and support functions. Promotes operational efficiency by completing all required paperwork and account entries with accuracy and within established deadlines.

• Participates with Division employees and other functional areas to plan and implement programs to build awareness and increase net income for the Division.

• Provides the highest quality of service to every customer.

JOB SKILLS AND QUALIFICATIONS REQUIRED:

• Bachelor's degree (B.A.) from a four-year college or university, and five-plus years of position-related experience and/or training; or an equivalent combination of education and experience.

• General knowledge of trust policies and procedures, as well as applicable laws and regulations.

• Ability to use personal computer with Internet skills. Familiarity with trust accounting systems, Microsoft Office, and other job-related computer programs.

• Investment management experience including general knowledge concerning stocks, bonds, mutual funds, exchange-traded funds, and modern portfolio theory.

• Interpersonal skills necessary to communicate with a broad range of customers.

• Demonstrated success in providing exceptional customer service.

• Ability to maintain complete confidentiality of information regarding bank customers.

• Ability to use general office equipment such as scanner, typewriter, calculator, fax machine, copier, and telephone.

• Certified Trust & Financial Advisor (CTFA) Designation, completion of the Central Atlantic School of Trust, or equivalent educational certification (preferred)

• Certified Financial Planning (CFP) designation and experience with financial planning programs (preferred).

• Series 7, 6/65 licenses (preferred).

• Life insurance licenses (preferred).

• Demonstrated success in new business development (preferred).


POSITION AVAILABLE: Immediately


Applicants may apply at any branch office or mail/email resumes to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com. EEO/AA/Vet/Disability Employer.


Customer Service Representative (Teller) ~ Part-time with Benefits ~ Southcentral Region (Isabel Drive Office)


JOB RESPONSIBILITIES:

• Provide timely and courteous service by processing paying and receiving transactions in a professional and efficient manner, answering customer questions and referring customers to the proper department in such a manner that customer and department feedback is positive.

• Promote sales culture and referrals by actively participating in and promoting the Bank's sales culture and participating in the referral process in accordance with customer needs and ensuring involvement in Bank promotions while meeting referral goals.

• Provide customers with professional paying and receiving services in an efficient and accurate manner and in accordance with a defined limit of authority. The incumbent is expected to be knowledgeable and proficient in processing deposits, withdrawals, transfers, payments, night deposits, mail, check orders, currency transaction reports, and MasterCard/Visa/Discover card transactions, Reg CC holds, cashier and traveler checks, issuing and redeeming savings bonds, making stop payments, wire transfers, treasury, tax, loan and other types of transactions such as receiving checks and cash deposits or cashing checks, sorting money for ATM machines and paying out money upon verification of signature and balance in the account.

• Maintain daily transactions and balance to them in accordance with the established schedule (usually every other day) by researching outages and balancing the drawer in an accurate and timely manner. Able to research outages quickly and efficiently without assistance.

• Perform a variety of operational duties by balancing the traveler checks, pulling and filing signature account cards, following proper procedures for safe deposit boxes, handling non-sufficient fund and collection items, balancing the ATM, monitoring video camera operations, maintaining the security checklist and various reports in an accurate and timely manner.

• Constructively interact with co-workers.

HOURS:

Hours will average approximately 25-30 per week and will include working Saturdays and additional hours as needed. Will fill in for vacations and will work in other branches when the need arises. This position is budgeted for 1,547 hours per year.


JOB SKILLS AND QUALIFICATIONS REQUIRED:

• Ability to use a personal computer.

• Ability to use job-related software programs.

• Ability to use general office and other job-related equipment such as a telephone, calculator, coin sorter, currency counter, ticket encoder, cashier check and money order encoder and a copy machine.

• High school diploma or equivalent educational experience.

• One year of experience as a CSR I.


POSITION AVAILABLE: Immediately


Applicants may apply at any branch office or mail/email resumes to First Citizens Community Bank, Human Resource Specialist, 3016 S. Pine Grove Street, Fredericksburg, PA 17026, madaub@firstcitizensbank.com. EEO/AA/Vet/Disability Employer.

EEO/AA/Vet/Disability Employer