Careers

Virtual Proof Operator/Mail Clerk ~ Part-time with Benefits ~ Mansfield Operations Building


JOB RESPONSIBILITIES:

• Process proof items by amount keying, repairing, balancing and encoding daily transactions in an accurate and timely manner in accordance within the defined standards. Assists with teller system problems as needed to meet established deadlines ensuring branch personnel are released as quickly as possible upon completion of branch proof work.

• Perform a variety of Bank Statement and Notice related duties by organizing statements and notices for stuffing and mailing. Manage sorting of incoming mail, and prepare statement and bulk mailings in an accurate and timely manner.

• Process Check 21 image files (in-clearing, Fed-Forward, and returns) by preparing and transmitting electronic files. Ensures accurate, timely, and complete transmission of file as well as inclusion of all proof work in daily files.

• Images Signature Cards, W-9's, and other bank documents in an accurate and timely manner. Ensures documents are indexed accurately to allow quick and accurate research requests. Perform a variety of operational support duties such as but not limited to validating CD renewals and notice information. Investigate and respond to a variety of requests for research by completing internal and external requests for statements and item images in an accurate and timely manner.

• Provide excellent internal and external customer service by answering phones, assisting customers in an accurate, timely, and courteous manner and ensuring timely contact with couriers. Constructively interacts with coworkers by cooperating and communicating to ensure a smooth operation in the department. Provides support and assistance to ensure a pleasant work atmosphere.

• Picks up lockbox payments from post office and sorts and captures payments for inclusion in daily deposits. Records and mails exceptions to appropriate lockbox customers. Transports data tapes to offsite storage, and performs weekly courier run between main branch and data center.

• Provides backup for day and night computer operator for NetTeller and customer E-statement setup.

HOURS:

• Hours will average approximately 25-30 per week (Monday through Friday).


JOB SKILLS AND QUALIFICATIONS REQUIRED:

• Ability to use general office equipment such as 10-key calculator, personal computer, copier, mail room equipment, and other job-related equipment.

• Ability to proficiently perform 10-key operation.

• Familiar with Excel and Microsoft Word.

• Good hand-eye coordination.

• High school diploma or equivalent educational experience (preferred).

• Three-plus months of job-related experience (preferred).

• Ability to operate a branch capture sorter, Teller Terminal, and image archive retrieval equipment (preferred).


POSITION AVAILABLE: Immediately


Applicants may apply at any branch office or mail/email resumes to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com. EEO/AA/Vet/Disability Employer.


Mortgage Originator ~ Mill Hall Office


JOB RESPONSIBILITIES:

• Utilizes relationship management skills and techniques combined with personal business development efforts to build and service a network of high quality referral sources in order to achieve new mortgage business, income and growth goals and service the needs of customers.

• Initiate, evaluate, process and administer a loan portfolio of residential mortgages that meet or exceed the Bank's credit quality, profitability, loan growth and service objectives and provide customers with an ability to protect loan payments at minimum costs via credit life and A/H sales in order to contribute to the Bank's lending profit objectives without compromising quality and to minimize customer and Bank loan loss.

• Support a sales culture in the bank by making quality deposit, commercial and investment/trust referrals and actively participating in sales meetings, provides mortgage lending support and assistance to branches while ensuring that superior customer service is evidenced by a noticeably positive customer experience at every point of contact in order to promote an active sales and customer service team that achieves growth and income objectives.

• Support operational activities by keeping informed about operational functions and assisting in mortgage product development, support and training in order to achieve profit and growth objectives and ensure effective and efficient operational programs.

• Develop and maintain a personal program for maintaining an adequate level of knowledge in banking matters, competitive factors, and management techniques; also demonstrates personal and interpersonal behavior, attitude, judgment, communication and initiative with customers and employees in order to ensure an acceptable degree of performance.

HOURS:

• Hours will average approximately 40 per week and may include working Saturdays as needed.


JOB SKILLS AND QUALIFICATIONS REQUIRED:

• Three-plus years of position-related experience.

• Up to three years of mortgage and secondary market lending experience.

• General understanding of marketing, investment and lending principles and of bank-related laws and regulations.

• Knowledge of the features and benefits of bank products and services.

• Working knowledge of bank operating policies and procedures.

• Basic accounting skills.

• Advanced personal computer skills including word processing, excel, spreadsheet, data entry, internet, and data retrieval.

• Ability to use position-related software programs.


POSITION AVAILABLE: Immediately


Applicants may apply at any branch office or mail/email resumes to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com. EEO/AA/Vet/Disability Employer.


Financial Consultant ~ Southcentral Region (Isabel Drive Office)


JOB RESPONSIBILITIES:

• Provides investment information based on understanding of customer needs and objectives and selects from alternative products available through LPL Financial Services to complete the sale. Assures that high quality and integrity are primary considerations in representing the bank and in serving our clients.

• Participates with division management, associates, and other bank departments in planning and implementation of programs designed to market and sell non-deposit products and to equip other bank personnel to understand and refer them as appropriate. Acts as an "in-house resource" to other licensed bank personnel to help them select appropriate investment products and to assist them in matching products with client needs and objectives.

• Ensures compliance with broker / dealer rules and regulations and stays familiar with compliance rules of LPL, FINRA, SEC, OCC, and other regulators in order to pass all compliance audits and avoid arbitration or other loss.

• Oversees a variety of administrative processes including the paperwork needed to establish and adequately monitor investment accounts, as well as the filing and retrieval of materials needed to make informed decisions and fulfill audit requirements.

• Attends various meetings, works with wholesalers and LPL reps, and reads financial services publications to stay abreast of current events and developments in the industry.

JOB SKILLS AND QUALIFICATIONS REQUIRED:

• Series 7 and 6/63 certified.

• Licensed in life insurance.

• Series 66 certification desired.

• Five or more years of experience in investments and insurance sales.

• Knowledge of investment and insurance products and services.

• Knowledge of applicable regulatory requirements.

• Demonstrated success in providing customer service.

• Active in community and civic activities.

• Ability to use personal computer and associated office software.

• Ability to use Internet resources.

• Bachelor's degree in finance, business, banking, or equivalent educational experience (preferred).

• Certification in Financial Planning (preferred).

• Life, accident, and health insurance licenses (preferred).

• Ability to use computer office tools such as MS/Word and Excel (preferred).


POSITION AVAILABLE: Immediately


Applicants may apply at any branch office or mail/email resumes to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com. EEO/AA/Vet/Disability Employer.


Trust Officer ~ Southcentral Region (Isabel Drive Office)


JOB RESPONSIBILITIES:

• Manages a variety of accounts including investment management accounts, custodial accounts, personal trusts, IRAs, and estates according to the governing instrument and in compliance with all regulations, policies, and procedures.

• Adds new customers and adds assets to the Trust Department by managing a network of attorneys, accountants, and other key sources of referrals and by providing product knowledge training to bank employees.

• Collects customer financial information and discusses financial goals in order to identify and recommend appropriate investment products and services.

• Ensures compliance with applicable laws, rules, regulations, policies, and procedures to pass audits and minimize compliance and reputation risk, as well as potential financial loss. Works with auditors, examiners, and bank personnel to identify and resolve compliance issues in order to obtain satisfactory audit grades and reports.

• Schedules regular meetings to update customer information and review account performance. Monitors asset allocation and investment holdings of assigned accounts to ensure continued suitability with account objectives.

• Contributes to the accomplishment of bank objectives by identifying referral opportunities for estate planning and administration, loans, deposits, and commercial needs.

• Performs trust accounting functions by reviewing data on the accounting system, confirming accurate account set-up, determining proper coding for accounts and specific holdings, monitoring transactions, providing customers with tax information, and assisting with general operations and support functions.

• Performs administrative and support functions. Promotes operational efficiency by completing all required paperwork and account entries with accuracy and within established deadlines.

• Participates with Division employees and other functional areas to plan and implement programs to build awareness and increase net income for the Division.

• Provides the highest quality of service to every customer.

JOB SKILLS AND QUALIFICATIONS REQUIRED:

• Bachelor's degree (B.A.) from a four-year college or university, and five-plus years of position-related experience and/or training; or an equivalent combination of education and experience.

• General knowledge of trust policies and procedures, as well as applicable laws and regulations.

• Ability to use personal computer with Internet skills. Familiarity with trust accounting systems, Microsoft Office, and other job-related computer programs.

• Investment management experience including general knowledge concerning stocks, bonds, mutual funds, exchange-traded funds, and modern portfolio theory.

• Interpersonal skills necessary to communicate with a broad range of customers.

• Demonstrated success in providing exceptional customer service.

• Ability to maintain complete confidentiality of information regarding bank customers.

• Ability to use general office equipment such as scanner, typewriter, calculator, fax machine, copier, and telephone.

• Certified Trust & Financial Advisor (CTFA) Designation, completion of the Central Atlantic School of Trust, or equivalent educational certification (preferred)

• Certified Financial Planning (CFP) designation and experience with financial planning programs (preferred).

• Series 7, 6/65 licenses (preferred).

• Life insurance licenses (preferred).

• Demonstrated success in new business development (preferred).


POSITION AVAILABLE: Immediately


Applicants may apply at any branch office or mail/email resumes to First Citizens Community Bank, Human Resource Department, 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com. EEO/AA/Vet/Disability Employer.


Customer Service Representative (Teller) ~ Part-time with Benefits ~ Southcentral Region (Isabel Drive Office)


JOB RESPONSIBILITIES:

• Provide timely and courteous service by processing paying and receiving transactions in a professional and efficient manner, answering customer questions and referring customers to the proper department in such a manner that customer and department feedback is positive.

• Promote sales culture and referrals by actively participating in and promoting the Bank's sales culture and participating in the referral process in accordance with customer needs and ensuring involvement in Bank promotions while meeting referral goals.

• Provide customers with professional paying and receiving services in an efficient and accurate manner and in accordance with a defined limit of authority. The incumbent is expected to be knowledgeable and proficient in processing deposits, withdrawals, transfers, payments, night deposits, mail, check orders, currency transaction reports, and MasterCard/Visa/Discover card transactions, Reg CC holds, cashier and traveler checks, issuing and redeeming savings bonds, making stop payments, wire transfers, treasury, tax, loan and other types of transactions such as receiving checks and cash deposits or cashing checks, sorting money for ATM machines and paying out money upon verification of signature and balance in the account.

• Maintain daily transactions and balance to them in accordance with the established schedule (usually every other day) by researching outages and balancing the drawer in an accurate and timely manner. Able to research outages quickly and efficiently without assistance.

• Perform a variety of operational duties by balancing the traveler checks, pulling and filing signature account cards, following proper procedures for safe deposit boxes, handling non-sufficient fund and collection items, balancing the ATM, monitoring video camera operations, maintaining the security checklist and various reports in an accurate and timely manner.

• Constructively interact with co-workers.

HOURS:

Hours will average approximately 25-30 per week and will include working Saturdays and additional hours as needed. Will fill in for vacations and will work in other branches when the need arises. This position is budgeted for 1,547 hours per year.


JOB SKILLS AND QUALIFICATIONS REQUIRED:

• Ability to use a personal computer.

• Ability to use job-related software programs.

• Ability to use general office and other job-related equipment such as a telephone, calculator, coin sorter, currency counter, ticket encoder, cashier check and money order encoder and a copy machine.

• High school diploma or equivalent educational experience.

• One year of experience as a CSR I.


POSITION AVAILABLE: Immediately


Applicants may apply at any branch office or mail/email resumes to First Citizens Community Bank, Human Resource Specialist, 3016 S. Pine Grove Street, Fredericksburg, PA 17026, madaub@firstcitizensbank.com. EEO/AA/Vet/Disability Employer.

EEO/AA/Vet/Disability Employer