Careers

Mortgage Originator ~ Mill Hall Office ~ Full-Time w/ Benefits


JOB RESPONSIBILITIES:

• Utilizes relationship management skills and techniques combined with personal business development efforts to build and service a network of high quality referral sources in order to achieve new mortgage business, income and growth goals and service the needs of customers.

• Initiate, evaluate, process and administer a loan portfolio of residential mortgages that meet or exceed the Bank's credit quality, profitability, loan growth and service objectives and provide customers with an ability to protect loan payments at minimum costs via credit life and A/H sales in order to contribute to the Bank's lending profit objectives without compromising quality and to minimize customer and Bank loan loss.

• Support a sales culture in the bank by making quality deposit, commercial and investment/trust referrals and actively participating in sales meetings, provides mortgage lending support and assistance to branches while ensuring that superior customer service is evidenced by a noticeably positive customer experience at every point of contact in order to promote an active sales and customer service team that achieves growth and income objectives.

• Support operational activities by keeping informed about operational functions and assisting in mortgage product development, support and training in order to achieve profit and growth objectives and ensure effective and efficient operational programs.

• Develop and maintain a personal program for maintaining an adequate level of knowledge in banking matters, competitive factors, and management techniques; also demonstrates personal and interpersonal behavior, attitude, judgment, communication and initiative with customers and employees in order to ensure an acceptable degree of performance.


HOURS:

• Hours will average approximately 40 per week and may include working Saturdays as needed.


JOB SKILLS AND QUALIFICATIONS REQUIRED:

• Three-plus years of position-related experience.

• Up to three years of mortgage and secondary market lending experience.

• General understanding of marketing, investment and lending principles and of bank-related laws and regulations.

• Knowledge of the features and benefits of bank products and services.

• Working knowledge of bank operating policies and procedures.

• Basic accounting skills.

• Advanced personal computer skills including word processing, excel, spreadsheet, data entry, internet, and data retrieval.

• Ability to use position-related software programs.


POSITION AVAILABLE: Immediately


Applicants should mail/email a resume to First Citizens Community Bank, Human Resource Dept., 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com or stop in any branch office to complete an application. Equal Opportunity Employer.



Office Manager ~ Troy Office ~ Full-Time w/ Benefits


JOB RESPONSIBILITIES:

• Develop and establish new profitable financial relationships, focusing on the small business segment, emphasizing loans, deposits, cash management, trust and investment and other ancillary bank products and services. Researches and develops targeted leads to develop small business growth. Interviews prospective customers and gathers all relevant credit and financial data to initiate the credit process and determine if the customer meets the bank's credit requirements. May be responsible for performing annual trends.

• Initiate, evaluate, process and administer their personal portfolio and oversees the office portfolio of commercial, mortgage, and consumer loans that meet or exceed the Bank's credit quality, profitability, loan growth and service objectives and provide customers with an ability to protect loan payments at minimum costs via credit life and A/H sales in order to contribute to the Bank's lending profit objectives without compromising quality and to minimize customer and Bank loan loss.

• Manages a sales culture at the office by conducting or overseeing sales meetings, ensuring that superior customer service is evidenced by a noticeably positive customer experience at every point of contact, establishing team and individual goals, and developing a quality sales staff which includes hiring, training, motivating and appraising staff in order to manage an active sales and customer service team that achieves growth and income objectives.

• Oversee operational activities by keeping informed about operational functions, monitoring staff performance and training personnel in a manner that ensures compliance with audits and operational measures, such as charge-offs and over & shorts, that are satisfactory in order to achieve profit and growth objectives, ensure effective and efficient operational programs, and maintain adequate Bank security.

• Coordinates the maintenance of office building, equipment, and grounds in order to ensure that the facility is attractive and efficient in delivering customer service.

• Develop and maintain a personal program for maintaining an adequate level of knowledge in banking matters, competitive factors, and management techniques; also demonstrates personal and interpersonal behavior, attitude, judgment, communication and initiative with customers and employees in order to ensure an acceptable degree of performance.

JOB SKILLS AND QUALIFICATIONS REQUIRED:

• Three-plus years of position-related experience.

• Two-plus years of management/supervisory experience.

• General understanding of marketing, investment, and lending principles and of bank-related laws and regulations.

• Knowledge of the features and benefits of bank products and services.

• Working knowledge of bank operating policies and procedures.

• Basic accounting skills.

• Personal computer skills including word processing, spreadsheet, data entry and data retrieval.

• Ability to use position-related software programs.

• Education beyond a high school diploma or equivalent educational experience preferred.

• Specialized and position related education and training preferred.


POSITION AVAILABLE: Immediately


Applicants should mail/email a resume to First Citizens Community Bank, Human Resource Dept., 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com or stop in any branch office to complete an application. Equal Opportunity Employer.



CSR (Teller) I ~ Towanda Office ~ Full-Time w/ Benefits


JOB RESPONSIBILITIES:

• Provide timely and courteous service by processing, paying, and receiving transactions in a professional and efficient manner, answering customer questions and referring customers to the proper department in such a manner that customer and department feedback is positive.

• Promote sales culture and referrals by actively participating in and promoting the Bank's sales culture and participating in the referral process in accordance with customer needs and ensuring involvement in Bank promotions while meeting referral goals.

• Provide customers with professional paying and receiving services in an efficient and accurate manner and in accordance with a defined limit of authority. The incumbent is expected to be knowledgeable and proficient in processing deposits, withdrawals, transfers, payments, night deposits, mail, check orders, currency transaction reports, and MasterCard/Visa/Discover card transactions, Reg CC holds, cashier and traveler checks, issuing and redeeming savings bonds, making stop payments, wire transfers, treasury, tax, loan and other types of transactions such as receiving checks and cash deposits or cashing checks, sorting money for ATM machines and paying out money upon verification of signature and balance in the account.

• Maintain daily transactions and balance to them in accordance with the established schedule (usually every other day) by researching outages and balancing the drawer in an accurate and timely manner. Able to research outages quickly and efficiently without assistance.

• Perform a variety of operational duties by balancing the traveler checks, pulling and filing signature account cards, following proper procedures for safe deposit boxes, handling non-sufficient fund and collection items, balancing the ATM, monitoring video camera operations, maintaining the security checklist and various reports in an accurate and timely manner.

• Constructively interacts with co-workers.

HOURS:

• Hours will vary and include working Saturdays. Position is budgeted for approximately 2080 hours per year. Hours will average approximately 40/week including additional hours during vacation and sick time. May work in other offices as needed.


JOB SKILLS AND QUALIFICATIONS REQUIRED:

• Ability to use a personal computer.

• Ability to use job-related software programs.

• Ability to use general office and other job-related equipment such as a telephone, calculator, coin sorter, currency counter, ticket encoder, cashier check and money order encoder and a copy machine.

• High school diploma or equivalent educational experience.

• One year of experience as a CSR I.


POSITION AVAILABLE: Immediately


Applicants should mail/email a resume to First Citizens Community Bank, Human Resource Dept., 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com or stop in any branch office to complete an application. Equal Opportunity Employer.



Sales Representative ~ Wal*Mart and Mansfield Offices ~ Full-Time w/ Benefits


JOB RESPONSIBILITIES:

• Sell Bank products and services by promoting convenience of in-store banking, making in-aisle contact with current and potential customers, determining banking needs, selling products and services to meet identified needs and preparing promotional activities in accordance with established guidelines and as measured by the number of referrals, new accounts opened and achievement of sales goals.

• Perform Customer Service Counselor duties by determining customer's financial need and suggest Bank services that will satisfy the need, selling and cross-selling Bank products, obtaining required documents from the customer to open accounts and performing required computer input to create and maintain customer files.

• Perform Customer Service Representative duties by providing customers with professional paying and receiving services in an efficient and accurate manner and in accordance with a defined limit of authority. The incumbent is expected to be knowledgeable and proficient in processing deposits, withdrawals, transfers, payments, night deposits, mail, check orders, currency transaction reports, MasterCard/Visa/Discover card transactions, cashier and traveler checks, redeeming savings bonds, making stop payments, wire transfers, and other types of transactions such as receiving checks and cash deposits or cashing checks.

• Constructively interacts with co-workers.

• Perform a variety of general office tasks by answering the telephone, responding to questions and resolving problems, compiling reports, balancing the traveler checks settlement, handling non-sufficient fund and collection items, maintaining the security checklist and expense reports in an accurate and timely manner.

• Maintain daily transactions and balance to them in accordance with the established schedule (usually every other day) by researching outages and balancing the drawer in an accurate and timely manner. Able to research outages quickly and efficiently without assistance.


HOURS:

• Hours will average approximately 35-40 per week. Hours will vary and schedule will include working evenings, weekends and holidays.


JOB SKILLS AND QUALIFICATIONS REQUIRED:

• One-plus years of job related experience.

• Ability to use a personal computer.

• Ability to use Jack Henry and other job-related software programs.

• Ability to use general office and other job-related equipment such as a telephone, calculator, coin sorter, currency counter, ticket encoder, cashier check and money order encoder and a copy machine.

• Possess excellent customer service skills.

• Knowledge of Bank operations and procedures.

• High school diploma or equivalent educational experience (preferred).



POSITION AVAILABLE: Immediately


Applicants should mail/email a resume to First Citizens Community Bank, Human Resource Dept., 15 South Main Street, Mansfield, PA 16933, employment@firstcitizensbank.com or stop in any branch office to complete an application. Equal Opportunity Employer.

Equal Opportunity Employer